Payment & Delivery Policy

Payment

Four payment methods are available to our customers:

Credit Card:  We accept Visa & Mastercard paid directly to us through the secure checkout system.

Credit Card Over the Phone:  We accept Visa & Mastercard via a phone payment during business hours (9am-5pm, AEST).

PayPal: Australia's favourite way to pay online. PayPal is a fast, easy and safe way to make payments online and on your mobile phone.

Tax Invoice

An itemised Tax Invoice is forwarded with each order. All prices quoted are plus GST where applicable.

Returns, Exchanges & Refunds

We offer a 100% satisfaction guarantee for all services supplied, which means we will continue working on providing or resupplying the service until you are 100% satisfied.

Delivery

Our service delivery time frames vary base on product type. Domains or web hosting will be made available for use within 1 business day from the time of order.  Contact will be made within 3 business days from the time of order to commence creation of a brand, website or digital marketing campaign ordered online.  If there are any unexpected delays we will advise you as soon as we are aware and keep you updated on the status of delivery.